Frequently Asked Questions
Check most frequently asked questions here, if you still need help then please contact us at firstname.lastname@example.org
We developed a skincare range that is delicately formulated with only natural ingredients that are gentle enough to suit all skin types. if you’re unsure about anything babe, we’d advise you to check all the ingredients of each product in the description section. In the rare event that you have a personal incompatibility with any of our products, please contact a doctor immediately.
Yes, our package is 100% recyclable!
All of our products have an expiry date of 12 months after opening. We expect each of the products to last for 4-6 weeks based on the average use.
Once an order has been placed, the delivery time frame is 3-5 days in the UK and 10-14 in Australia, depending on where you live. For Europe, it is also 10-14 days, however, often, it will be delivered sooner than that.
All of our products are non-toxic and made from all-natural ingredients. That being said, we always recommend our customers consult with their healthcare provider to get the most comprehensive safety information about any skincare product(s) they wish to use. We recommend that you read the full ingredient list of each product to ensure your safety.
We like our products as we like our sisterhood- nontoxic! We are proud to say that all of our products gently formulated with only natural ingredients.
We take pride in producing high-quality products. We are independently verified non-toxic and have received PETA Vegan and Cruelty-Free Certification for the skincare range.
All of our products are proudly made in the UK.
Our products are free of perfume or synthetic fragrance. However, our products contain natural fragrances as they are made from naturally derived ingredients and essential oils.
We have warehouses for our products in the UK and Australia. Orders will be shipped directly to customers from our warehouse and orders made during the week are dispatched within 24 hours.
Shipping prices differ for every country and region and the cost is shown to you prior to your payment on checkout.
All shipments returned to the sender are considered “undeliverable”. Reasons for undeliverable shipments include incorrect shipping address, failed delivery attempts by the post office provider (i.e., the recipient is unavailable), or unclaimed shipments held by the courier agent.
All reshipments incur handling fees plus reshipment fees that are the same as our regular shipping fees. Additional courier charges for return shipping may also apply.
We currently accept various Credit Cards, Debit Cards, Visa, MasterCard, Discover, Apple Pay, GPay, Shop Pay, and American Express for all orders. At checkout, you are also welcome to simply choose Paypal or Laybuy as your payment method.